General Terms and Conditions (AGB)

FS Labs - Digital Solutions & Consulting, owner Florian Stadler – Last updated: September 2026

§ 1 Scope

These General Terms and Conditions apply to all contracts between FS Labs - Digital Solutions & Consulting, owner Florian Stadler, Dr.-Otto-Bössner-Weg 1, 85521 Ottobrunn, Germany (hereinafter "Provider") and the user (hereinafter "user" or "you") for use of the jobvance platform (jobvance.me).

The offer is directed at consumers within the meaning of § 13 BGB whose habitual residence is in Germany, Austria, or Switzerland. Deviating terms of the user are not recognised unless the Provider expressly agrees to their application in text form.

§ 2 Subject matter and description of services

jobvance is an AI-assisted job application platform for the DACH market. The platform is provided as software-as-a-service via the browser. Nothing is installed on your device, and no software is sold or transferred; you receive a right of use pursuant to § 10.

The Provider makes the following features available:

Management of a base CV (CV Builder)
AI-assisted adaptation of the CV to job postings
Automated company research for a job posting
Generation of individual cover letters
Interview preparation (questions & STAR method)
Management of attachments (e.g. certificates) and export of application documents as PDF and DOCX

The service is billed in application projects. One application project covers the features listed above for one job posting. The current scope of features is described on jobvance.me.

AI-generated content consists of suggestions intended to support the user. The Provider owes the provision of the platform, not a particular application outcome. No guarantee is given for interview invitations, job offers, or any other result of an application.

§ 3 Formation of contract and user account

The presentation of packages on jobvance.me is not a binding offer but an invitation to order. By completing the payment process via the payment service provider Stripe you submit a binding offer. The contract is formed when the Provider confirms receipt of payment and grants you access to the platform (confirmation e-mail and account creation during onboarding). You receive the contract text and these Terms with the confirmation e-mail; the current version can be accessed and saved at any time at jobvance.me/terms.

A user account may only be created by natural persons with full legal capacity. Each person may hold only one account. Sign-in is by e-mail link or via a third-party provider (Google, LinkedIn). You are obliged to protect your access against unauthorised use, not to pass on your credentials to third parties, and to notify the Provider immediately if you suspect misuse of your account.

§ 4 Prices and payment

Use of jobvance is based on one-time paid packages without automatic renewal and without a subscription. Prices and the scope of the packages (number of application projects) are set out in the current price overview on jobvance.me and are displayed to you bindingly at checkout before you complete your order.

Payment is due upon ordering and is processed via the payment service provider Stripe. Purchased application projects do not expire and can be used without time limit for as long as your account exists. Multiple packages may be purchased additively; the application projects are added together. An application project counts as used once you have created it; archiving or deleting a project does not restore the quota.

The Provider is a small business (Kleinunternehmer) pursuant to § 19 UStG; the stated prices do not include VAT. You receive an order confirmation by e-mail after purchase.

§ 5 Availability, support, and further development

The Provider strives for high availability of the platform but does not owe any particular level of availability. Maintenance, updates, and disruptions at third parties (hosting, AI gateway, payment provider) may lead to temporary restrictions. Planned maintenance is announced in advance where possible and scheduled at times of low usage.

Support is provided by e-mail to contact@jobvance.me. The Provider generally answers enquiries on working days; fixed response times are not guaranteed.

The Provider continuously develops the platform and may change, extend, or replace features with equivalent features as long as the core of the service described in § 2 is preserved. Updates required for the functionality and security of the platform are provided by the Provider in accordance with § 327f BGB.

Use requires an internet connection and a current browser (the last two major versions of Chrome, Firefox, Safari, or Edge). You provide the technical equipment required for this yourself.

§ 6 Right of withdrawal

As a consumer you are entitled to a statutory right of withdrawal of 14 days from formation of the contract. Details are set out in the withdrawal instructions at the end of these Terms.

Start of performance and compensation for value: So that you can use jobvance immediately, you expressly consent at checkout to the Provider beginning performance of the contract immediately upon receipt of payment and thus before the end of the withdrawal period. This consent is stored and confirmed to you in the order confirmation. If you subsequently withdraw from the contract within the withdrawal period, you owe proportionate compensation for the application projects already used up to the time of withdrawal. It is calculated as the package price divided by the number of application projects contained in the package, multiplied by the number of projects used. The right of withdrawal expires once all application projects of the package have been used and the service has thus been performed in full (§ 356 para. 4 BGB).

Voluntary 30-day money-back guarantee: Independently of the statutory right of withdrawal, the Provider voluntarily offers a satisfaction guarantee: anyone who is not satisfied within 30 days of purchase will receive a refund of the purchase price. Application projects already used are excluded from the refund; their share is calculated in the same way as the compensation for value. The request may be submitted informally by e-mail to contact@jobvance.me. This guarantee does not create a statutory entitlement, does not take precedence over your statutory rights, and may be withdrawn by the Provider at any time for future purchases.

For technical problems that permanently prevent use of jobvance, please contact contact@jobvance.me. Your statutory warranty rights under § 11 remain unaffected.

§ 7 Obligations of the user

You undertake

to provide truthful information when creating your base CV and application projects;
to upload only content (CVs, certificates, photos, signatures, job postings) that you are entitled to use, and not to process personal data of third parties without their permission;
to review all AI-generated content on your own responsibility before use, in particular names, dates, periods, figures, qualifications, and statements about you and the company, and to correct errors;
to use the platform exclusively for your own job applications;
to protect your credentials in accordance with § 3.

You alone are responsible for the accuracy and lawfulness of the content you enter and of the application documents you send.

§ 8 Prohibited use and suspension

The following in particular is prohibited:

using the platform in an automated manner (e.g. bots, scraping, bulk requests) or circumventing its security and quota mechanisms;
reverse engineering or decompiling the software, or extracting its prompts and pipelines;
passing on, renting out your account or purchased application projects to third parties, or producing application documents for third parties as a service;
entering or generating unlawful, discriminatory, offensive, or deceptive content, in particular fake qualifications, certificates, or identities;
using the platform for purposes that violate applicable law or the rights of third parties.

In the event of a breach the Provider may temporarily suspend your account after a prior warning; in the case of serious breaches, or where a warning cannot reasonably be expected, also without a warning. The right to terminate the contract for good cause without notice remains unaffected. In the event of a justified termination for good cause there is no entitlement to a refund of unused application projects, insofar as the Provider does not thereby obtain an unjustified advantage.

§ 9 AI content and third-party providers

The AI features of jobvance use large language models from external providers, accessed via an AI gateway operated in the EU. The Provider may change the models and service providers used; the current service providers are listed in the privacy policy. The models generate text based on your input and the job posting. Such text may be incomplete, inaccurate, or erroneous, even though the Provider uses technical measures to ensure that no facts about you are invented and that missing information is flagged or queried instead. Reviewing the content before use is your responsibility (§ 7).

Within the application, AI-generated content is labelled as such. You alone decide which content you include in your application and pass on to third parties.

The Provider uses third-party services for operation, in particular for hosting, database, e-mail delivery, payment processing, and the AI gateway. The Provider has no influence over their availability and performance and gives no warranty in this respect. The individual service providers used are listed in the privacy policy.

§ 10 Rights of use

The Provider grants you, for as long as your account exists, a simple, non-transferable, and non-sublicensable right to use the platform within the scope of these Terms.

You may use, edit, and pass on the content generated with jobvance (tailored CVs, cover letters, interview preparations, research, exported documents) without restriction for your own job applications, including to employers, recruiters, and comparable parties. Passing on or reselling generated content as a template, product, or service for third parties is not permitted.

You retain all rights to the content you upload. You grant the Provider the simple right to store and process this content and to transmit it to the service providers named in § 9 insofar as this is necessary to provide the service. The Provider does not use your content to train its own AI models.

§ 11 Warranty

Defects of the platform are governed by the statutory provisions on consumer contracts for digital products (§§ 327 et seq. BGB). Please report defects by e-mail to contact@jobvance.me and describe the problem as precisely as possible; this makes reproduction and remedy easier.

The following in particular do not constitute defects: deviations in the content or style of AI-generated text that fall within the service described in § 2 and § 9, and restrictions attributable to your technical equipment or internet connection.

§ 12 Liability

The Provider is liable without limitation for damages arising from injury to life, body, or health, for damages caused by intent or gross negligence, for fraudulent concealment of a defect, within the scope of a guarantee assumed, and under the German Product Liability Act.

In the event of a slightly negligent breach of a material contractual obligation, i.e. an obligation whose fulfilment is essential for the proper performance of the contract and on whose observance you may regularly rely, the Provider's liability is limited to the foreseeable damage typical for the contract at the time of formation. Otherwise, liability for slight negligence is excluded.

An unsuccessful application is not a loss to be compensated by the Provider, since the Provider does not owe any application outcome (§ 2).

Insofar as the Provider's liability is excluded or limited, this also applies to the personal liability of its employees, representatives, and agents.

§ 13 Data protection

The processing of personal data is carried out in accordance with our privacy policy. There you will also find the service providers used, retention periods, and your rights.

§ 14 Termination and account deletion

You may delete your account yourself at any time in the profile settings or request deletion by e-mail to contact@jobvance.me. Upon account deletion, your base CV, all application projects, attachments, photo, and signature are irrevocably deleted; purchase records are retained in anonymised form for the statutory retention period (see privacy policy).

Purchased application projects that have not yet been used can no longer be used after account deletion. If you wish to obtain a refund for unused projects under § 6 (withdrawal or money-back guarantee), please submit the request before deletion; a request already submitted is not affected by the deletion.

The Provider may terminate the contract for good cause (§ 8). Ordinary termination by the Provider is possible only with three months' notice; in this case the Provider refunds the proportionate price of unused application projects.

§ 15 Changes to these Terms

The Provider may amend these Terms with effect for the future insofar as this is necessary due to changes in the law, case law, technical development, or changes to the service offering, and the amendment does not shift the balance of performance and consideration to your detriment. Application projects already paid for are not devalued by an amendment.

The Provider informs you of amendments at least six weeks before they take effect by e-mail to your registered address. If you do not object within this period, the amended version is deemed accepted; the Provider draws separate attention to this effect in the notification. If you object, the previous version continues to apply to you; in this case the Provider may terminate the contract by ordinary notice under § 14.

§ 16 Dispute resolution

The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. For questions or complaints you can reach us at contact@jobvance.me.

§ 17 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If your habitual residence is in another state, the mandatory consumer protection provisions of that state remain unaffected by this choice of law.

The place of jurisdiction for merchants, legal entities under public law, and users without a general place of jurisdiction in Germany is the Provider's registered location. For consumers the statutory places of jurisdiction apply.

The contract language is German. The English version of these Terms is provided for information; in the event of discrepancies the German version prevails.

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by the applicable statutory rule.

Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract formation.

To exercise your right of withdrawal, you must inform us (FS Labs - Digital Solutions & Consulting, owner Florian Stadler, Dr.-Otto-Bössner-Weg 1, 85521 Ottobrunn, Germany, e-mail: contact@jobvance.me) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal in respect of this contract, compared with the full scope of the services provided for in the contract.

Early expiry of the right of withdrawal

For a contract for the provision of services, the right of withdrawal expires if we have performed the service in full and began performing the service only after you gave your express consent and at the same time confirmed your acknowledgement that you lose your right of withdrawal upon full performance of the contract by us (§ 356 para. 4 BGB).

Model withdrawal form

(If you wish to withdraw from the contract, you may complete and return this form — an informal e-mail is, however, equally sufficient.)

To FS Labs - Digital Solutions & Consulting, owner Florian Stadler, Dr.-Otto-Bössner-Weg 1, 85521 Ottobrunn, contact@jobvance.me:

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service:

Ordered on (*): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only for notification on paper): Date:

(*) Delete as appropriate.